Requesting for your Credit Report from TransUnion

A credit report from TransUnion includes your personal information, employment history, credit details, a generic credit score, and many more.

Update on October 16, 2020: Added instructions on how to request for credit report via email
Update on December 27, 2020: Added download link for the form

I’ve always been interested in anything related to credit and finances, be it credit cards, credit scores, or credit reports. Unlike other countries however, Philippines is lacking in the tools and instruments needed for financial inclusion. The products that local banks offer also aren’t as competitive as the ones abroad. This seems to be brought about by the fact that majority of the Filipinos are simply unbanked. 

Thankfully, the government has started to take some steps to address these issues. Recently, they passed a number of laws such as one allowing foreign banks to operate locally and another protecting consumers against fraudulent transactions. Likewise, they set up various institutions to consolidate credit data and to provide personal credit information to interested individuals. Some companies, such as the TransUnion Information Solutions Philippines, are also helping in the effort and providing their services. 

Since there are already a number of resources on credit reports and credit scores (here and here), I’ll talk about my experience and give you a glimpse of what’s in my credit report instead.

How Do I Get My Credit Report?

There are now 2 ways to get your credit report. The first one would be to go to their office in person. Here’s how.

Tip: Before I forget, make sure you have at least 3 IDs. 1 ID will be used in exchange for a visitor pass while the other 2 will be used for validation at TransUnion. If you really have no choice, you and someone from TransUnion can get your ID back from the receptionist.

You can find TransUnion’s office in the 27th floor of Tower 1 Ayala Triangle at Makati. They are open from Mondays to Fridays at 9:00 am to 5:00 pm. When you enter the office building, you will have to register with the receptionist and leave one ID with them. You will then have to take the elevator on the left-most side of the building to the 25th floor. Once you reach the 25th floor, you will need to transfer elevators to reach the 27th floor. 

Once inside, simply tell the front desk that you’re there to request for your credit report. You will then be asked to fill up a form and provide 2 IDs. 

The second one is via email which was just made available due to the pandemic. Here’s how.

Note: You can download the form here.

I completed the requirements and submitted them on a Thursday. On Friday, I received the verification call, and a few minutes after, got the credit report on my email. 

Note: As of October 2020, getting your credit report is free.

What’s Inside My Credit Report?

Requesting for your credit report will only take around 10 – 15 minutes. Depending on your credit history, the report can be quite lengthy! Still, I must say, the information is quite comprehensive!

The first page of the report contains your personal information. Nothing too interesting here yet.

The second page contains the continuation of your personal information. This is then followed by a Generic Risk Score. Upon checking, the maximum score varies from 850 to 900. But I think the Risk Grade is sufficient to serve as a basis for your creditworthiness.

After which, a summary of your existing credit accounts and then a detailed enumeration will be shown. You will also be able to see the total credit limit of your credit cards across all submitting banks, as well as existing loans.

Aside from the basic details of your credit cards, you can also view your payment history on them.

Lastly, you can also see which banks have made an inquiry on your account. These banks use the credit report to serve as reference when you apply for new cards or for credit limit increases. 

What Are My Next Steps?

Now that you have a general idea of your credit status, it’s best that you maintain or improve your credit rating. TransUnion also provided some tips on how to do this which you can see from the image above.

Always remember to use your credit wisely!

TransUnion Information Solutions, Inc.
27th Floor, Unit AB
Tower 1, Ayala Triangle
Ayala Avenue
Makati City, 1226, Philippines

Tel: +632 858 0400
Email: tuphinfo@transunion.com

Note: You can also request for your credit report from CIC. To know more about that, visit my post here.